Dua login, You can also apply over the phone. m. © 2025 Commonwealth of Massachusetts. Regular hours are Monday – Friday, 8:30 AM to 4:30 PM. You can submit your request by phone, 7 days a week, 6 a. gov website belongs to an official government organization in Massachusetts. They send you a questionnaire and a deadline to answer it. May 23, 2025 ยท After you verify your identity, DUA might also ask other questions to make sure you are eligible for UI benefits. Learn more about what you need to apply and how to start your online application. me Wallet, sign in: If required, follow the prompts to provide any additional information. What you need to know We're hiring! DUA is hiring for permanent and seasonal roles in customer service, adjudication, and more. From the Authorize screen, review the information that MDUA will receive and then select Allow to consent to share that information with them. Share sensitive information only on official, secure websites. You will need a 4-digit TeleCert PIN. Online Service Support can be contacted via telephone at (617) 626-5700. If you already have an ID. What you need to know We're hiring! DUA is hiring for permanent and seasonal roles in customer service, adjudication, and more. This article explains how to verify your identity for Massachusetts’ DUA. Explore these resources to learn more about your eligibility, how benefits are calculated, and how to apply for unemployment insurance. You may phone the Massachusetts Department of Unemployment Assistance to open a new claim or to ask for technical support with an existing claim. Learn how to sign in to Unemployment Services for Workers to make and manage your claims. Find UI computers and support at Workforce Central locations in Worcester and Southbridge. –10 p. If you had a UI Online account, you can’t use it to log into the new Unemployment Services website. . Already have a MyMassGov account? MyMassGov is a secure sign in service used to sign in to participating Massachusetts government organizations. To submit your weekly claim request online: Log in to Unemployment Services for Workers. Learn more about our open positions and apply online. You need to request benefits each week you want to receive them. To apply for unemployment benefits online, manage your account, and file your weekly benefit claims, you need a MyMassGov account. Learn how to apply for unemployment benefits in Massachusetts. Learn how to file and access your UI claim online or by phone. Remember to Log Out when you are done. Explore these resources to learn how to register with DUA, set up your online account, and manage account access for employees and third-party administrators (TPAs). When you're ready to submit your weekly claim, call the TeleCert line at (617) 626-6338. A . A lock icon ( ) or https:// means you’ve safely connected to the official website. mass. Javascript must be enabled to use this site.
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